Aging Insurance A/R
Focused recovery of unresolved insurance balances that continue aging beyond normal billing cycles.
Medical A/R Recovery & Revenue Cycle Consulting
Money Is Sitting in Your A/R.Let’s Recover It.
ClaimsRestore helps medical practices and billing companies recover revenue trapped in aging claims, denials, underpayments, and unresolved insurance A/R.
You keep your billing team. We take on the backlog.
Performance-based engagements availableNo PHI collected through this site
Illustrative recovery focus
90+ Day A/RPrioritize high-value, viable claims before more time is lost.
Assess → Prioritize → Recover → Report
Focused recovery work for claims that need more time, investigation, follow-up, escalation, or persistence than your current team can realistically give them.
Focused recovery work for claims that need more time, investigation, follow-up, escalation, or persistence than your current team can realistically give them.
Aged A/R Recovery
Denial Resolution
Insurance Follow-Up
Legacy A/R
Performance-Based Engagements
You already earned the revenue
Your Team Has Today’s Claims. Who Is Working Yesterday’s?
Your practice provided the care. Your team submitted the claims. But unresolved accounts can keep aging while staff stays focused on today’s workload.
ClaimsRestore gives difficult A/R dedicated attention. We identify claims with meaningful recovery potential, prioritize the highest-value opportunities, and systematically work them toward resolution.
Don’t write off revenue simply because your team ran out of time to chase it.
Denied Claims
Investigation, correction, resubmission, appeal, escalation, and payer follow-up on viable denials.
Underpayments
Review and follow-up when reimbursement appears inconsistent with expected payment.
Legacy A/R
Old inventory left after staffing changes, vendor transitions, migrations, acquisitions, or backlogs.
Proven recovery experience
Built From Real Revenue-Recovery Work
ClaimsRestore is led by Nicole Durham, a medical billing and revenue-cycle professional with 15 years of hands-on experience resolving difficult accounts across multiple organizations.
15 Years
Medical billing & revenue-cycle experience
$2M+
Recovered in one approximately 60-day recovery initiative
Multiple
Major A/R recovery efforts across different organizations
These figures reflect Nicole Durham’s professional track record prior to founding ClaimsRestore; they are not presented as ClaimsRestore client results.
How ClaimsRestore works
From Aging Inventory to a Clear Recovery Plan
01
Assess
Review the A/R picture and identify where meaningful recovery opportunities may exist.
02
Prioritize
Organize accounts by age, balance, payer, denial status, deadlines, and recovery potential.
03
Recover
Work agreed claims through follow-up, correction, appeal, escalation, and resolution processes.
04
Report
Provide visibility into dollars recovered, unresolved barriers, and recurring revenue-cycle issues.
Not another billing company
Your Billing Team
Keeps current claims moving, handles new work, and manages the everyday revenue cycle.
ClaimsRestore
We Recover What Got Left Behind.
ClaimsRestore is designed to solve the problem your current operation may simply not have enough time to solve.
- 90+ day A/R
- Difficult denials and unresolved claims
- Legacy inventory and billing backlogs
Performance-Based Recovery
We Succeed When You Recover Revenue.
ClaimsRestore offers recovery engagements in which compensation can be tied to qualifying revenue successfully recovered under the agreement.
Pricing is defined before work begins and can vary based on account age, volume, payer mix, complexity, average balances, and recovery opportunity.
Start with the numbers
First, Find Out What the Backlog Is Worth.
You do not need to replace your billing department or commit to a massive outsourcing contract to understand the opportunity.
Start with a complimentary A/R Recovery Assessment and determine whether dedicated recovery work makes financial sense.
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Privacy-first onboarding
No PHI Through This Website
Public inquiry forms are intentionally limited to business and aggregate A/R information. Before ClaimsRestore receives patient-level information, appropriate agreements and a secure access method are established.
BAA before PHI accessMinimum-necessary approachPrefer client-system accessSecure onboarding before recovery work
Questions answered up front
Frequently Asked Questions
Yes. The initial recovery assessment is designed to determine whether a meaningful opportunity appears to exist before you commit to a recovery engagement. High-level, non-PHI information can be used for the preliminary review.
No. Your team keeps current billing moving while ClaimsRestore focuses on defined aged or difficult inventory.
The engagement can tie ClaimsRestore’s fee to qualifying revenue successfully recovered from accounts placed under the agreement. The exact percentage and attribution rules are defined before work begins.
Then we would rather tell you that than sell unnecessary work. The assessment helps distinguish viable recovery opportunities from inventory that no longer deserves more resources.
ClaimsRestore does not request PHI through the public website. Before patient-level access is needed, the engagement moves through appropriate agreements and a secure onboarding process. Whenever practical, work is performed inside the client’s existing systems.
Recovery engagements are designed around clear account placement and reporting, including recovery activity, outcomes, remaining inventory, and root-cause findings.
Yes. ClaimsRestore can discuss dedicated or white-label support for aged A/R, difficult denials, inherited inventory, and temporary backlogs.
Waiting has a cost
Every Month You Wait, Your A/R Gets Older.
Unresolved claims do not become easier with time. Filing deadlines and appeal windows can close, documentation becomes harder to retrieve, staff knowledge disappears, and valuable accounts move closer to write-off.
If meaningful revenue is sitting in your 90+ day A/R, waiting is not neutral.
Start with clarity
How Much Recoverable Revenue Is Sitting in Your A/R?
You don’t need to know the answer before reaching out. Start with the numbers you have.